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Rain Bird Online Training

Frequently Asked Questions

What is the benefit of the Rain Bird Online Training program?

The Rain Bird Online Training program is on-demand training designed to deliver in-depth technical training to customers anytime, anywhere.  The high-quality training will teach you best practices for installing, operating and providing maintenance for select Rain Bird systems. 

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What will I receive when I register for an Online Training Course?

When you register for the entire class a student manual for that course will automatically be shipped to you. Please allow seven business days for the manual to arrive. You may register for an individual module; however, you will not receive a student manual just for that module.

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How many people may view the online training course using the same registration link?

Rain Bird Online Training registrations are for a single person to view the class and the Rain Bird Factory Trained designation will only be available to the person listed during the registration process.  Multiple registrations should be completed if you wish to train more than one person.

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How are the Rain Bird Online Training Courses structured?

Each online training course is divided into training modules.  Each training module is designed to cover a particular topic.  By completing all of the training modules within the course and passing an online examination you will earn a Rain Bird Factory Trained Designation.

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Am I able to skip the online training modules and take the Rain Bird Factory Trained exam?

No, all training modules must be completed before the Rain Bird Factory Trained exam will be available.

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How many times can I take the online course or training module that I have paid for?

You will have up to three times to take each online course or training module that you have paid for.

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What materials am I permitted to use when taking the Rain Bird Factory Trained exam?

You may use your student manual, any notes you have taken, the rainbird.com website, and any of the training modules to compete your exam, but the exam MUST be completed on your own.  No other person may assist you with the exam or answer the questions for you. 

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How long will my online course that I have paid for be available?

The online courses that you have paid for will be available to you for up to 90 days.

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What is the cancellation policy for Rain Bird Online Training?

Generally, online training course orders are NOT ELIGIBLE for cancellation or refund.  Rain Bird Training Services MAY approve a cancellation request if the registration meets the following requirements:

  • The request must be made in writing via Email within 24 hours of the registration completion
  • The student must not have started any module with the exception of the introduction module to the class

Any refund request made after 24-hours or after starting any module in the class will not be accepted.

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How do I earn a Rain Bird Factory Trained designation online?

You can earn Rain Bird Factory Trained designations by completing the online training modules and passing an online examination.

  • Register for the online training course here.
  • Agree to the code of ethics.
  • Complete each training module and answer the review questions at the end of each training module.
  • At the end of the course, you will be required to complete the online examination.  You must score a 70% or higher in order to earn your designation.
  • Upon completion of the exam, your score and an online .pdf version of your certificate will be available for immediate download.
  • Approximately 3-4 weeks after attending the course and taking the online examination you will receive notification through the mail.  If you received a 70% or higher on the written exam, you will receive a certificate and personalized Rain Bird Factory Trained designation mark to use in promoting yourself as Rain Bird Factory Trained

You will receive a renewal policy and guide on how to use the designation marks*.

*Designations are only awarded to an individual and not to a company.  Designations are good for 3 years, at which time designation will need to be renewed.  A complete list of program requirements can be found here.

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Why should I become a Rain Bird Factory Trained Professional?

Becoming a Rain Bird Factory Trained Professional means that you will have completed the highest level of professional training on the installation, operation and maintenance and troubleshooting practices for Rain Bird products and systems. 

If you install central control systems, you will receive expert instruction on:

  • Installation best practices for Rain Bird Central Control systems so that you can prolong system life, receive fewer service callbacks due to installation problems and achieve the most water-efficient system design for your customers.

If you operate Rain Bird Central Control systems for your customers, you will receive expert instruction on:

  • The powerful program features of Rain Bird Central Control such as Flo-Manager™ and Flo-Watch™, ET-based scheduling and remote control using the FREEDOM remote control system, so that you can manage your customer's system in the most efficient manner possible, while effectively managing their water budgets.

If you provide maintenance services for Rain Bird Central Control systems for your customers, you will receive expert instruction on:

  • Maintaining, troubleshooting and repairing system discrepancies in addition to the removal and replacement of hardware components.

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How will a Rain Bird Factory Trained designation benefit me?

By using the Factory Trained designation mark in your marketing and advertising materials, you are leveraging the #1 brand in irrigation, Rain Bird.  You can use the Rain Bird Factory Trained designation mark on your website, marketing materials and bid proposals.

Earning a Rain Bird Factory Trained designation shows your customers you have the expert knowledge to help them:

  • Prolong system life using installation best practices
  • Effectively and efficiently gain the most benefits out of powerful Rain Bird Central Control systems
  • Lower their water usage and bill while maintaining healthy and beautiful landscapes

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What will I get when I become Rain Bird Factory Trained Professional?

In addition to receiving the highest quality training on Rain Bird products and installation, operation and maintenance best practices, you will also receive the following benefits.

  • You will receive a personalized certificate demonstrating that you have earned a Rain Bird Factory Trained designation.
  • You will receive a Factory Trained designation mark that you use to promote yourself as Rain Bird Factor Trained.

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